Clinical Patient Education Programs for Hospitals

Clinical Patient Education Programs for Practices

Support and Customization Beyond Your Expectations

Benefits of the Patient Education Systems

• Reduce Exposure to Medical Malpractice Liability
  The programs educate the patient regarding procedure, benefits and risks and validate the informed consent process by testing patient understanding.

• Improve Patient Compliance, Outcomes, and Satisfaction

  Informed patients are more likely to have realistic expectations and to comply with recommended post-operative regimens.

  "Patients who have a clear understanding of their after-hospital care instructions, including how to take their medicines and when to make follow-up appointments, are 30 percent less likely to be readmitted or visit the emergency department than patients who lack this information. Fewer hospital readmissions and emergency department visits also translate to lower total costs." An AHRQ-funded study found that total costs (a combination of actual hospitalization costs and estimated outpatient costs) were an average of $412 lower for the patients who received complete information than for patients who did not. This study is published in the February 3 issue of the Annals of Internal Medicine, titled, A Reengineered Hospital Discharge Program to Decrease Rehospitalization: A Randomized Trial.

• Heighten Efficiency and Utilization
  Veritech's programs improve patient education while freeing staff time. Users of the Patient Education systems report that they save an average of more than 16 minutes of time for each patient visit.¹

• Enhance Growth Potential
  Patient Education systems reinforce the provider’s image of high quality care and respect for patients. The systems also include custom introductions for the provider. Many physicians report receiving referrals from patients who share their take home videotape with family and friends.

• Collect Patient Satisfaction and Outcomes Data
  The Patient Education systems can interview patients and collect outcomes data with little staff time or the potential for bias from a provider-to-patient interview.

• Helps to Meet The Joint Commission's Requirements
  The Patient Education system helps to meet The Joint Commission's Elements of Performance for PC.6.10, items 1 & 3 and Standard PC.6.30 as well as Elements of Performance for PC.6.30.
  

  ¹ Massachusetts Institute of Behavioral Science Total Joint Replacement Study 1997